In 2013 the Quality Control Department was established in MaxiMICE.
The tasks of this Department include:
- Implementation and control over compliance with the standards of services for corporate clients
- Analysis following the results of the arranged events
- Consideration of complaints in regard to the quality of preparation and implementation of the event
- Arrangement of awareness-raising workshops for the customers on topical subject-matters
Control over the service standards is the key task of the Department staff members. They monitor correctness of technological processes based on the standards approved in the Company at each stage of work on the project. Where necessary, they provide training of personnel and their following assessment and then control over preparation of the event and transition to its implementation.